දායකත්වය සහ අවලංගු කිරීම

The same features and prices apply whether you choose a renewing subscription or a prepaid month.

1.1 Prices and taxes

• Google Play shows the price before you buy, in Sri Lankan Rupees or in the currency of your Google Play country, including any taxes Google applies. The price shown by Google Play at the moment of purchase is the price you pay.
• Because Google Play sets prices by country, members buying from outside Sri Lanka may see a different amount.
• Your bank or card issuer may add a foreign transaction or conversion fee. That is between you and them.

1.2 What you see before you pay

Before you confirm a purchase, Google Play's purchase screen shows you the plan, the price, and whether it is a subscription that renews every month or a prepaid month that does not. If anything about it is unclear, do not complete the purchase — write to support@hamuwemu.lk and we will explain.

Hamuwemu does not currently offer free trials or introductory prices.

If you would rather never think about renewal at all, choose the prepaid month.

On Android, Google takes the payment through Google Play and charges the payment method on your Google account. We never see or store your card number.

Your plan is held in the Google account you bought it with. If a plan does not appear in the app, check that your device is signed in to that same Google account.

3.1 Automatic renewal (monthly subscriptions)

• A monthly subscription renews automatically at the end of each month, at the then-current price, until you cancel.
• Google Play charges your payment method when each new month begins.
• Your next renewal date is shown in Google Play under Payments & subscriptions → Subscriptions.
• There is no minimum term beyond the current month.

3.2 If a payment fails

If a renewal payment fails, Google Play may give you a short period to fix your payment method and may retry the charge. During that time your paid features may be paused. If payment is still not received, the subscription ends and your account returns to the free plan. Your profile, matches and messages are not deleted.

4.1 In Google Play

1. Open the Google Play app and tap your profile icon.
2. Tap Payments & subscriptions, then Subscriptions.
3. Tap Hamuwemu, then Cancel subscription, and confirm.

You can also do this on the web at play.google.com/store/account/subscriptions. In the Hamuwemu app, Settings → Subscription → Manage subscription opens this Google Play page for you.

4.2 If you cannot reach Google Play

If you cannot cancel for any reason — you have lost access to the Google account, for example — email support@hamuwemu.lk from your account email address with “Cancel” in the subject line. We can stop the renewal of your subscription from our side through Google Play, and we will confirm to you in writing when it is done. A request we receive before your renewal date will be treated as effective from the day we received it; if a renewal is charged after that, we will refund it.

4.3 What happens next

• Your paid features continue until the end of the month you have paid for.
• After that your account moves to the free plan automatically. Your profile, photographs, matches and messages stay exactly as they are.
• Features that depend on the paid plan — such as video calls, unlimited voice calls, unlimited likes or a business page — simply stop.
• Photo Privacy is the exception. If it was on, it stays on until you turn it off, so your photographs are never shown unblurred without your choice. Once you turn it off, you need a paid plan to turn it on again.
• Google Play sends its own confirmation of the cancellation to the email address on your Google account.
• You can subscribe again at any time.

4.4 iPhone and iPad

• You pay once and receive the plan's features for one month.
• A prepaid month never renews and never charges you again. There is nothing to cancel.
• To continue, buy another prepaid month — a top-up. A top-up is charged immediately and adds a full month to the time you already have, so buying early loses you nothing.
• When your prepaid time runs out, your account returns to the free plan automatically. Nothing is deleted.

• When you move between Premium and Premium Plus, Google Play shows you the price and when the change takes effect before you confirm, and applies any credit for the unused part of your current plan under its own rules.
• To move from a monthly subscription to a prepaid month, or the other way round, let the current one end and then buy the other.

We may change our prices. If we increase the price of a monthly subscription you hold, we will:

• tell you by email and in the app at least 30 days before the new price applies to you;
• give you a clear reason for the increase;
• tell you the new price and the date of the first renewal at that price; and
• tell you how to cancel if you do not want to continue.

Google Play also notifies you of a price increase, and where Google requires your agreement before charging a higher price, your subscription will not renew until you give it. An increase never applies to a month you have already paid for. A prepaid month is always charged at the price shown when you buy it.

If a renewal is charged after your Hamuwemu account has been deleted, write to support@hamuwemu.lk with the Google Play order number and we will stop the renewal and refund that charge. Nobody should pay for an account that no longer exists.

A prepaid month needs no action — deleting your account simply ends it. Paid time that is left when you delete your account is not refunded unless the Refund Policy gives you a refund.

If we suspend or terminate your account for a serious breach of our Terms of Use or Community Guidelines, your access to paid features ends and, to the extent the law allows, we may end the subscription without refunding the remainder of the month. Your right to appeal the decision is set out in the Community Guidelines. This does not affect rights you have that cannot be excluded by law.

For anything about a charge, a renewal, a cancellation or a receipt, write to support@hamuwemu.lk with your account email address, the date of the charge and the Google Play order number — it begins with GPA. and appears on Google's receipt email. We reply within 2 working days. Refunds are dealt with in the Refund Policy.

Never send us your full card number, CVV, PIN or password. We will never ask for them.